Shipping policy

🚚 Shipping Policy

At Squisharoo, we believe soothing fidgets should be simple to get — so we ship nationwide across South Africa with fair, transparent rates 💚

📦 Processing Time

All orders are lovingly packed and shipped within 1–3 business days.
Handmade or restocked items may take a little longer — but we’ll always keep you updated.

🇿🇦 Shipping Within South Africa

We ship exclusively with PUDO Lockers by Courier Guy, ensuring your order is handled safely and efficiently.
Once dispatched, your parcel will be delivered straight to your door 🏡

  • R69 flat-rate shipping for orders under R350

  • FREE shipping for orders R350 and above

Estimated delivery time: 2–7 business days, depending on your location.

🏠 Local Pickup (Somerset West, Western Cape)

Prefer to collect? You can select Local Pickup (Somerset West) at checkout for free.
We’ll WhatsApp you once your order is ready for collection 🌸

🔎 Tracking

Once your order ships, you’ll receive a tracking link via email or SMS so you can follow your Squisharoos’ journey home.

🌍 International Shipping

We currently ship only within South Africa.
International shipping is coming soon — follow us on social media for updates 🌍

🐢 Delays

Delays can occasionally occur during high-volume periods or due to courier issues.
If there’s ever a holdup, we’ll keep you informed every step of the way 💫